Job title: Chinese Mandarin Fraud and Payment Risk Manager
Location: Birmingham, Halesowen (+ in-house relocation assistance available).
Salary: £35,000 - £40,000 + comprehensive benefits (inc private pension, free onsite gym, free daily breakfast/lunch, 26 days holiday + much more).
Keywords: Chinese Mandarin, Mandarin, VISA, Tier 2 Sponor, Fraud, Payment Risk, Risk, Compliance, Risk Manager, Payment Risk Operations, Risk Prevention, Birmingham.
Chinese Mandarin Fraud and Payment Risk Manager with Fraud, Payment Risk, Financial Crime and Fraud Prevention System expertise is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned mobile e-gaming studio! We currently have just over 300+ employees here at our Birmingham HQ with our services offered across multiple platforms (web, mobile, tablet) with over 5mn+ registered customers here in the UK alone!
This role reports to the Senior Risk Manager as part of Risk Management function. You will provide oversight for fraud and payment risk operations, including fraud & payment risk assessment review/challenge routines, aggregated risk reporting, assuring performance adheres to approved risk appetite, and providing risk prevention guidance/reporting around emerging threat and trend. You will have oversight responsibility for monitoring operational fraud and payment risk activities.
You will analyse suspicious trends and patterns, investigate potentially fraudulent accounts and mitigate fraud and payment risk. You will conduct ad-hoc investigations for possible internal fraud, maintain fraud management information and assist the manager by writing and setting new processes and policies for fraud prevention for all of our digital products.
This role is ideal for someone with good commercial experience in fraud, payment or risk management areas in gaming, ecommerce or fintech companies.
Key skills we're looking for...
Fluent Chinese Mandarin speaker (to liaise with our International operations).
Degree educated in relevant area (such as Risk Management etc).
Excellent understanding of chargebacks, chargeback disputes and refunds.
Familiar with payment provider systems (such as Worldpay).
Good analytical and numerical skills (including Excel).
3+ years' commercial experience in Fraud, Payment or other Risk Management role.
Bonus points for...
Certifications such as CFE, ICA etc.
Therefore, if you are a highly skilled and experienced Chinese Mandarin Fraud and Payment Risk Manager and you would like to join a multiple award winning eGaming studio who have been accredited as one of the 'Top 1000 Companies to Inspire Britain', been recognised by the BBC as a top technology employer and have a 1 star accreditation as a 'Top Company to Work For' then send in your CV today for review