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Application Support Engineer

Intec Select Ltd
Dartford, UK
Closing date
26 Nov 2020

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Technology & New Media
Contract Type
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Job Details

Application Support Engineer - Dartford - £25-35k

An opportunity has arisen with a well-established SaaS company based in Dartford for an Application Support Engineer to join a growing team.

• Ensure delivery dates are maintained for new product releases.
• Support and troubleshoot existing lab environments for end user and technical issues.
• Implement improvements to existing lab environments to ensure learners are gaining up to date skills.
• Keeping abreast of technology and certification updates.
• Communicate with key stakeholders on technical requirements for custom and product development. (SME & Customer)
• Communicate with technical operations and development teams to ensure new topologies and features can be delivered in the operational environment.
• Manage change control processes for lab creations/updates and retirement.
• Able to work flexible hours to accommodate build discussions with customers overseas in different time zones

Essential skills:
• Confident in the installation and management of operating systems across the various Linux and Microsoft operating systems.
• Basic networking knowledge (DNS, DHCP) and static IP configurations.
• Building VMs on Virtualisation technology (Hyper-V and VMware).
• Troubleshooting VMs.

Desirable skills:
• Microsoft Hyper-V.
• VMWare ESXi.
• Active Directory and Group Policy.
• Cisco
• Operating in a ISO-27001 environment.
• Experience with OS imaging solutions and patching.
• Understanding of Nested Virtualization.
• Experiencing providing IT Training.
• CompTIA certifications.

• Generous Holiday entitlement
• Contributory Pension

Application Support Engineer - Dartford - £25-35k
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