Customer Account Manager

Customer Account Manager
Monday - Friday
Up to £22,000

If you're looking to take the next step within your career within a varied and rewarding role then look no further!!

Search Consultancy is proudly working with one of Europe's largest logistics companies to find their next super star.

What the job entails
* Responsible for all general customer queries, ordering processing and order book management
* Responsible for quotes, pricing and deliveries
* Working towards companies customer related KPI's
* Transactional management of reports including potential back orders
* Support business/process improvement activity
* Undertake any other customer service activities required to deliver the customers' needs and satisfaction, ensuring all activities are completed in a timely manner

Experience
* Customer Service experience within a transactional environment
* IT literate with good knowledge of Microsoft software packages
* Excellent communication/interpersonal skills
* Strong team player
* Good organizational and time-management skills
* Able to work to deadlines and deliver sustained problem resolution
* Ability to identify process failures and identify solutions to resolve and prevent re-occurrence
* Good working knowledge of SAP

Company Benefits
* Working for an investors in people accredited company
* 25 Days Hols (plus Bank Holidays)
* Employee benefit programmes
* Ongoing incentives
* Employee offers and discounts from various retailers
* Cycle to work scheme
* Events and rewards
* Free car parking

Please APPLY NOW for an immediate telephone call

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age