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Service Desk Analyst

Employer
Hays Specialist Recruitment Limited
Location
Worcestershire, UK
Salary
Competitive
Closing date
7 Nov 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Service Desk Analyst, 3 month initial contract, £110 per day inside IR35

We are currently working with a public sector client based in Worcestershire that is looking to add a Service Desk Analyst to their existing team. This is likely to be an initial 3-month contract with possibility of extension and a day rate of £100-110 inside IR35.

The role as a service desk analyst will be the first point of contact for any IT Support issue, this means providing a high level of customer service to end users. You will work to the service desk processes in place and escalate issues when required.

You will have proven IT support experience; including troubleshooting skills, great communication and interpersonal abilities, whilst also being able to explain processes in a no technical way. You will have experience in using a ticketing system, whilst working individually and within a team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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