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Service Desk Analyst

Hays Specialist Recruitment Limited
Worcestershire, UK
Closing date
7 Nov 2020

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Technology & New Media
Contract Type
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Job Details

Service Desk Analyst, 3 month initial contract, £110 per day inside IR35

We are currently working with a public sector client based in Worcestershire that is looking to add a Service Desk Analyst to their existing team. This is likely to be an initial 3-month contract with possibility of extension and a day rate of £100-110 inside IR35.

The role as a service desk analyst will be the first point of contact for any IT Support issue, this means providing a high level of customer service to end users. You will work to the service desk processes in place and escalate issues when required.

You will have proven IT support experience; including troubleshooting skills, great communication and interpersonal abilities, whilst also being able to explain processes in a no technical way. You will have experience in using a ticketing system, whilst working individually and within a team.

What you need to do now
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If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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