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Software Support Developer

Equiniti Limited
Stonehouse, UK
Closing date
30 Oct 2020

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Technology & New Media
Contract Type
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Job Details

A Software Support Developer with strong SQL skills is required by a leading provider of web enabled Case management solutions. Based in Gloucestershire, you will be responsible for investigating live issues, and providing bug fixes and code alterations for a wide range of high profile public and private sector clients. This is a development role, but is situated within the Customer Support team, and as such you'll also be required to provide application support for our core COTS product.


The successful candidate will be responsible for the following:
  • To investigate, understand and propose solutions to customer encountered issues
  • To identify opportunities to resolve commonly encountered customer queries and issues with the development of internal tools and utilities that would reduce, simplify or speed up resolution
  • To fix assigned bugs effectively and hand over to tester, minimising number of reactivations
  • To write software accurately and effectively to meet specifications and quality standards, updating and maintain existing systems by analysing and identifying areas for modification
  • To provide accurate estimates for completion of assigned development activities and to alert the Team Leader in good time to any slippages
  • To keep abreast of new technologies and develop skills to meet the changing needs of the customer and the business
  • To build effective working relationships with colleagues in the different teams

Skills, qualifications, knowledge and mobility.
  • Previous experience as a Software Developer / Application Developer or Application Support Consultant
  • Strong knowledge of SQL Server
  • Strong Knowledge of C# and .NET
  • Strong knowledge of web applications
  • AGILE experience would be preferred
  • Proficient in the use of Microsoft Office Suite

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