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Legal Helpline Advisor

CRA Consulting
Sheffield, UK
Closing date
6 Nov 2020

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Job Details

Legal Helpline Advisor
Location: Sheffield
Contract: Full Time, Permanent
Salary: £19,000 - £19,500

CRA Legal are recruiting for a Legal Helpline Advisor with Employment Law experience. Our client, a reputable law firm based in Sheffield are looking for a driven professional with experience working on a Legal Helpline, dealing with claimant employment queries. This is an excellent opportunity for the right candidate to progress their career in an organisation that values their people.

Roles & Responsibilities:
  • Taking inbound calls from new and existing clients
  • Advising clients on new and existing claims in relation to employment matters
  • Updating files and cases
  • Transferring calls where appropriate

Legal Coverage:
  • Unfair Dismissal
  • Constructive Dismissal
  • Discrimination
  • Disciplinary Action & Advice
  • TUPE
  • Redundancy
  • Tribunal Advice
  • Equal Pay
  • Harassment
  • Contract Issues

Required Attributes:
  • 6 months experience working in an Employment Law environment
  • 6 months experience working as a legal helpline advisor
  • Excellent customer service skills

If you're interested in applying for this vacancy, please click the apply button. Alternatively, for further information, please call Rhys Spencer at CRA.
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