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Compliance Standards Delivery Manager Luton TUI

Luton, UK
Closing date
3 Nov 2020

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Technology & New Media
Contract Type
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Job Details

The Compliance Standards Delivery Manager is a regulatory role responsible for the design, communication and delivery of the internal TUI Airways compliance audit cycle and its associated process and procedure. The role is responsible for monitoring regulatory updates and conveying these to the requisite areas of the operational teams in the airline. This role will act as Lead Auditor for TUI Airways as well as having responsibility for the management of a team of Compliance Monitoring Auditors. The role will also deputise for the Compliance Monitoring Manager. This role will manage a team of 3 compliance monitoring auditors who will conduct audits across the UK and make recommendations to the business up to and including director level.

Our Airline Division is always a real hub of activity. This is the team that keeps our aircraft in the sky to get our customers to their dream locations. So what can you expect from a career in Airline with TUI? Well there is huge variety in the scope of departments and roles, from Customer Delivery to Flight Operations to Safety and Compliance, there's so many directions your career could take and so many stakeholders to meet, learn from and work with along the way. On top of that we are the UK's Best Leisure Airline, so what's not to love?

Due to the COVID-19 pandemic our ways of working are a bit different just now with most of our colleagues working from home all the time. Even before these times, TUI's flexible working culture provided the ability for many of our colleagues to work from home a couple of days a week (subject to business needs), as looking after our colleague's welfare is important to us. We're beginning to open our offices in limited ways in line with government guidelines, however, it's very likely this role will begin with you being based at home. There will be lots of opportunities to connect with your colleagues via technology, and when we can get together face-to-face, we will.

When we return to more regular ways of working, this role will require regular travel.

Applications close 30 October 2020.

How You Will Make An Impact
There are many ways for you to get involved:

  • You will assume the regulatory role of Quality Manager (Part 147) supporting and advising the Part 147 Accountable Manager regarding oversight and maintenance of compliance to maintain its approval certification
  • Interface with key stakeholders up to Managing Director level including Nominated Persons (NP) and Subject Matter Experts (SME) within all operational areas of TUI Airways
  • Produce, review, maintain and achieve all associated performance indicators related to the Operations annual audit cycle including all regulatory compulsory and voluntary schemes
  • Distribute the responsibility for conducting each audit depicted on the cycle to a nominated suitably qualified and competent Auditor within the team
  • Ensure all audits regarding Operations are entered into the TUI Airways Ltd compliance software system and that any findings raised are also entered correctly and followed up within the defined timescales
  • Attend Safety Action Groups associated with the Operations area of TUI Airways Ltd on behalf of the Compliance Monitoring area and provide data requested by stakeholders for these meetings
  • Act as the point of contact for receiving updates to Operations biased regulatory updates and to distribute these to the affected NPs and AMs, maintaining an overview of industry trends and changes in particular those that relate to safety and compliance techniques
  • Be the appointed Dangerous Goods representative for TUI Airways Ltd in line with UK CAA requirements and to ensure that a deputy is in place in times of absence

What You Will Bring
There is more than one way to the perfect fit - here are some of the ideal things:

  • Demonstrable experience within an aviation and/or airline environment or similarly regulated industry
  • Experience of managing a team within a safety and/or compliance management specialism
  • Regulatory auditing experience
  • Experience in the development, implementation and maintenance of policies, processes and procedures
  • Experience within either Engineering or Operations is preferable

TUI and You
Working at TUI has many advantages - here are some of the highlights:

Fantastic holiday benefits including discountsOnline wellbeing and learning support
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