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Platform Engineer

Chester, UK
Closing date
30 Oct 2020

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Technology & New Media
Contract Type
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Job Details

Skilled Wintel Platform Engineer required to join the UK Secure Hub supporting a high profile secure client.

This role is suitable for an engineer with broad experience of Wintel server technologies and services, and virtualization technologies including VMWare. Experience of multi-vendor Storage platforms and technologies is also advantageous.

The primary purpose of the Platform Engineer is to work within the Operational Support Team to perform a range of tasks including incident resolution (including critical major incidents), request/change and project work.

Key Accountabilities and Responsibilities
  • Knowledge:
    • Wintel Server 2012/16/19
    • Active Directory
    • VMWare ESX/ESXi and associated products
    • Cloud technologies an infrastructure
    • Advantageous:
      • Storage technologies
        • EMC
        • HDS
        • Netapp
        • Backup - Symantec/Veritas and common back up platform
      • Red Hat Linux
  • Troubleshooting / provide solution(s) to system and network problems, diagnose and solve hardware/software Incidents/problems
  • Participation in Major Incident resolution activities
  • Administering and managing Active Directory and domains
  • Participation in server builds
  • Participation in service migrations
  • Consultancy with other lines of service
  • Operational Readiness activities
  • Pro-active problem identification and resolution
  • Coordinating with other lines of services and ensuring that targets are never missed
  • Provide input into design documents
  • Preparation and/or review of service documentation

Key Attributes
  • Strong knowledge of Wintel Server Operating Systems
  • Strong knowledge of Storage platforms
  • Strong troubleshooting skills
  • Working knowledge of SAN configuration
  • Good working knowledge hardware platforms
  • Excellent written and verbal communication skills
  • Knowledge of monitoring alerting, logging and status messages
  • Troubleshooting network issues
  • Fundamental networking knowledge - IP, DNS, IP routing, network address translation etc.
  • Strong troubleshooting skills and experience with Windows Server operating systems
  • ITIL- must understand principles

  • Automation principles and application
  • Scripting skills, Powershell, Python
  • Knowledge of RedHat Ansible
  • Knowledge of IBM Big Fix
  • Storage and backup principles and application

Out of Hours
  • Out of hours and weekend work may be required

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