Market Street Counters Manager

Employer
WM Morrisons
Location
Lutterworth, UK
Salary
Competitive
Closing date
6 Nov 2020

View more

Sector
Retail
Contract Type
Permanent
You need to sign in or create an account to save a job.
We Make Morrisons...

From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We're recruiting for a high performing Market Street Counters Manager to help our business to continue to grow and succeed.

Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we're able to deliver good quality and great value on Market Street every day.

Delivering outstanding Customer Service and putting the customer at the heart of everything we do. Our Market Street Counters Managers focus on building relationships while listening and responding to our customers needs.

Reporting into the Store Manager, you will also:
  • Lead and empower colleagues to always put the customer first and deliver outstanding customer service
  • Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store.
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?
  • Experience of managing a team in a fast paced environment
  • You will need to be a great communicator who can share knowledge, experience and best practices
  • You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • You must be adaptable to change, whilst being able to challenge effectively
  • As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert