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Workshop Engineer

Employer
Zenopa
Location
Cambridge, UK
Salary
Competitive
Closing date
26 Nov 2020

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Sector
Engineering
Contract Type
Permanent
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Job Details

An exciting opportunity to join a successful scientific company who are experts in the supply of laboratory equipment.
This is a Workshop based Engineer role - suitable for applicants with experience maintaining/repairing laboratory equipment and looking to move into a service engineer role OR a field service engineer looking to reduce travel.
The laboratory equipment includes: Ovens, Glass washers, Glass washers, Fume hoods, Incubators, Water Analysis Equipment and Desktop Instruments.
You will be expected to provide maintenance, calibrations, fault finding, repairs and testing on a wide range of hand-held and desktop instruments.
The individual may also be required to attend customer sites and spend some time away from home. This role also involves some administrative tasks and telephone technical support.
Key Role:
o Carry out maintenance, calibrations, fault finding, repairs and testing of instruments
o Carry out set to work / validation procedures including Installation Qualification, Operational Qualification and Temperature Mapping
o Attend meetings / training at head office or at other sites as required around the world.
o Provide telephone /technical support to customers as and when required.
o Provide technical support to the customer support and sales teams as and when required.
o Provide basic product training to the customer support and sales teams as and when required.
o Act as a technical specialist on a range of products once experienced.
o Complete and issue calibration certificates when required.
o Provide a "can do" attitude to the problems presented including offering support to equipment / instruments where we have little experience.
o Identify opportunities to improve / upgrade / add appropriate test equipment / tooling to the service department that might enable an improved service.
o Identify new business opportunities / areas that might enable the company to extend service offering.
Person Specification:
Experience of electro - mechanical laboratory equipment
Some software application experience
Ability to learn how to calibrate and repair a wide range of laboratory equipment
Ability to break problems down into their key component parts and have a "can do" attitude to new problems and new equipment
Excellent organizational and customer skills
Good IT skills
Willing to travel long distances across the United Kingdom on an ad-hoc basis
The person should have a clean driving licence
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