Our Intercity Secure Operations Centre is expanding, spreading it's wings and looking for people just like you. A problem solver. A 'fixer'. The go to guy or girl that gets the job done.
You'll be working out of our Bolton office offering up first line & second line fixes for one of our high profile customers and passing over faults to the third line engineers. You'll be familiar with the primary functions of networking equipment, i.e. Routers, Switches, Firewalls and wide area communications as well as having awareness of some of the following vendor products; Check Point, Juniper, Cisco, Extreme, Aruba, Polycom. If you've had a bit of first line experience, that would be a big bonus - if not, a relevant degree and some customer service experience could take you far.
A CCNA/MCSA/MCSE is a big plus, and will certainly put you at the front of the pack.
Of course, with a 24/7 365 operations centre, this of course means some night shifts - the upside is, these are done on a five week rota - and guess what? After a bank of night shifts, you get a whole 5 days off. 5 days off that don't require using any annual leave. It's no wonder most of our colleagues struggle to use their 31 days annual leave (oh and their extra birthday day off and an extra day accrued for each years service...).
You'll get paid a good salary which is reviewed every year as well as a host of other benefits which include discounts, free eye tests, and certain healthcare benefits.What are you waiting for?
Click 'apply' and hot foot it to the ISOC!
Basic salary commensurate with experience, plus discretionary bonus. Benefits include death in service cover and shift allowance (in lieu of working unsociable hours, weekends and Bank Holidays as required by the shift rota).
This job was originally posted as www.totaljobs.com/job/90898567