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Completions Associate

Source 4
Bracknell, UK
Closing date
25 Nov 2020

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Job Details

Completions Associates

Our client is looking for Completions Associates to join their busy team. Within this role you will be responsible for dealing with customers and progressing cases through to completion.

Job Description

- Telephone call handing liaising with third parties including Solicitors, Packagers and Brokers
- Progress offered cases through all key stages to Funds release and completion
- General data entry, scanning and indexing of documents
- Preparation and Funds release
- Carry out any tasks or activities required by Manager
- Working to key performance indicators and service levels by working to agreed objectives
- Understanding of mortgage underwriting within a regulatory environment and able to help protect the Company from potential fraudulent activity
- Work to set internal policies, procedures and criteria as well as remaining compliant with all applicable regulatory guidelines
- Able to work to agreed objectives and deliverables within service standards
- Proactive and positive communicator, who is naturally organised, enjoys achieving stretching targets
- Confident and knowledgeable, who is the first point of contact for all post offer enquiries and queries


- Good previous experience within a mortgage environment, understands all key elements and stages of mortgage applications at every level of the process
- Particular knowledge and experience of post offer, pre completion activity, either in a mortgage completions department or a solicitor's conveyancing department
- Held a Funds release mandate
- Strong understanding of regulatory landscape, DPA, Money Laundering, TCF, MCOB, Fraud aware
- Adaptable and flexible to enable department to deliver exceptional customer service
- Approachable, bright and with a sense of humour, able to remain calm when working under pressure
- Dynamic and enthusiastic, with a strong desire to achieve
- Enjoys working in a busy, lively environment and has the ability to adapt quickly and effectively to change
- Good Team player
- PC literate with knowledge of Microsoft office products and outlook
- Pro-active and alert to making suggestions for process and system improvements


· 25 Days holiday
· Private Medical Insurance
· Dental Insurance
· Healthshield cash back plan
· Phone discounts
· Microsoft Office Home discount
· Life Assurance (4 times salary)
· Pension (contributory)
· Discretionary bonus scheme
· Free on site parking
· On site canteen

Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview
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