Administrator - Maidstone. My client, a rapidly expanding Maidstone based service provider, are looking for someone to join the Account Support team.
You will be providing administrative support to SME clients and will be assisting with corporate clients admin when required. You will be attending company meetings, including 1:1 assessments, gaining an awareness of the company's services and products, and will attain minimum levels of competency as set by your line manager in your personal development plan. You will be undertaking set levels of regular in-house testing and will be tasked with the following daily duties:
Telephone Calls - Answer and transfer telephone calls. Check answer phone messages, record details and pass by email to relevant member of staff. Ensure all messages are passed on to appropriate person as soon as possible, or dealt with as swiftly as possible. All calls must be answered in a professional manner and distributed as such.
Post - Open and distribute post in the mornings, franking and bagging post at the end of the day for drop off at the post box. Dealing with post for SME clients.
Client Liaison Application (CLA) - Ensure CLA is regularly updated and data is accurate. Data entry for renewing or new groups. Internal system updates when required. Scanning of documents/invoices to CLA and shredding of confidential information. Midterm amendments for SME clients. As required, make any deletions from schemes (forward continuation letter). Add/delete dependents, confirm by letter to client & insurer. Calculating monthly benefit breakdowns for clients for payroll reporting purposes. Change of address/group secretary
Renewal Audits - Complete annual audits of all groups within the SME portfolio - liaise with the group secretary and insurers to ensure all data is correct. General Administration (Daily Diary). Check Actions daily on CLA - chase for outstanding information or documentation close action once completed.
Applicants with experience in a Finance Department would be preferred, good knowledge of Payroll, Excel and Invoicing.
As a with this company you will receive a basic salary of between £18,000- £21,000 alongside a range of company benefits.
If you are interested in this role, please click 'APPLY' and send your CV in for immediate consideration.