Birmingham 2022 is looking for an experienced Licensing Operations Manager, to manage the operational deliverables for the Licensing and Merchandise Programme for the Birmingham 2022 Commonwealth Games by developing and delivering policies and procedures, planning venue operations, and overseeing delivery of all licensing and merchandising services, to deliver a diverse merchandise proposition that enhances the customer experience of the Games.
Overall responsibility for delivery of all Licensing & Merchandising operations
Responsibility for the delivery of all sales channels of official Licensed Products, including Games Time Venue Concessions and Superstores, Live Sites, Pop-up stores, and general retail
Contract manage and support the Master Licensee and Retailers of official products to ensure contract compliance and delivery of a successful programme, with specific focus on:
venue planning and overlay
Games time planning e.g. Daily Run Sheets, Bump-in planning, secure deliveries.
city centre activations
compliance with brand guidelines and retailer guidelines
health and safety compliance
Integrate and liaise effectively with internal Functional Areas (FA's) to ensure all Licensing and Merchandising operational requirements (e.g. particular venue space requirements, energy and technical solutions) are fully understood and agreed
Assist with Brand integrity and licensed products approval processes
Contribute to the development and the communication of the Mascot programme
Protection of the Birmingham 2022 brand for consumer products, merchandise and sponsor premiums.
Financial performance of all retail outlets against Licensing & Merchandising plan
Approved retailer strategy and implementation
Act as the key person for all Licensing and Merchandising operational issues with contractors and within Birmingham 2022
Act as the key person responsible for successful retail operations and health and safety for all Licensing and Merchandising activations.
Skills & Experience Required
Experience in Licensing and Merchandising operations in a multi-sport, multi-venue environment.
Experience in managing licensees and event retail operators
Health and Safety knowledge preferably in an event retail environment
Demonstrable strong analytical and problem-solving skills
High level of organisational skills and experience in managing demanding projects simultaneously
Flexibility to support several different projects within the Licensing Functional Area and to adapt to the differing demands.
Ability to compromise while maintaining an assertive approach when dealing with contractors and stakeholders
Experience of Brand Protection methods.
Knowledge in Visual Merchandising
Knowledge in Retail marketing and PR
Knowledge of merchandise range planning
Financial awareness, budgeting and understanding of royalty payments
Ability to understand Brand assets and assist with product approvals.
This position is subject to a Basic criminal record check from the Disclosure and Barring Service.
Please note that this role is not capable of sponsorship under Tier 2 of the points based system.
Birmingham 2022 is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities.
As part of our commitment as a Disability Confident employer, we offer a guaranteed interview to anyone with a disability whose application meets the minimum criteria for the post. If you wish for your application to be considered under the disability confident scheme please also submit a completed form, which can be found in the current vacancies drop down, when you complete your application.
To apply for this role please follow the link and complete the application attaching a CV, covering letter and disability confident/reasonable adjustments form (if required).
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