On behalf of our client, we are seeking to recruit a NOC Level 3 Service Engineer on a 6-month contract based in Corsham. You will provide technical assistance and instructional documentation to other resolver Groups within the wider service operations as well as to the 2nd line network engineers within the NOC. You will provide an interface to other technical stakeholders within ATLAS including Architects, other engineering disciplines, and sub-contractors.
Role: NOC Level 3 Service Engineer
Pay: Up to £50.00 per hour (LTD Co. rate)
Duration: 6 months
Hours: Monday to Friday, 37 hours per week
Must hold valid DV Clearance
Provide the lead technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution.
Apply technical governance to inbound deliveries from the project design phase to ensure they accurately reflect the live environment & are appropriately structured to enable successful technical service delivery.
Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's).
Drive efficiency into technical delivery as a key influence and author of departmental and inter departmental process.
Provide concise documentation to support the delivery of services.
Strong Technical competence in Networking, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualisation.
Strong skills in interpreting, producing, and tracking technical documentation.
Strong communications skills within the department to provide confidence and direction to 2L peers
Ability to plan, prepare and organise large scale implementations and project deliveries, over a period of several months.
Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision making process within the service management internal and external environments.
Accountable for the performance of the technical and operational service elements that are delivered.
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.
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