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CRM Analyst

Employer
Harnham
Location
Tunbridge Wells, UK
Salary
Competitive
Closing date
3 Nov 2020

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Sector
Marketing & PR
Contract Type
Permanent
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CRM ANALYST
TUNBRIDGE WELLS - CURRENTLY - FLEXIBLE / REMOTE/ HOME WORKING
£30,000 - £35,000 + BENEFITS + BONUS

Are you looking for an opportunity to challenge yourself in a leading data orientated retail company based in Tunbridge Wells? They have an established data & analytics team and offer exceptional training opportunities for the right candidate to GROW and DEVELOP their technical skills.

THE COMPANY

As a CRM analyst you will be responsible for helping the business gain a deeper understanding of their customer base. They take training extremely seriously so if your analyst who is looking to technically develop then this may be the perfect opportunity you are looking for. In addition to the unrivalled training, they also have a great office culture and opportunities to lead projects end to end.

THE ROLE
  • Using SQL to analyse data and provide key insights to help the business better understand their customers
  • Building key customer segments with a big focus on developing key analytical insights to help retain customers
  • Analysing customer behaviour to identify how they behave online including purchasing behaviours and shopping habits so they can be targeted using appropriate offers and promotions
  • Working on the businesses customer loyalty programme including lifetime value analysis to maximise ROI

YOUR SKILLS AND EXPERIENCE
  • 2:1 Degree in statistics, mathematics, computer science or related field from a leading university
  • Experience of using SQL and a visualisation tool such as Tableau or other
  • Experience within a CRM, customer insight or marketing analytics focused role
  • Expert communication skills with the ability to tell a story with data to tech and non-tech audiences
  • Having a clear scope to use your own expertise to come up with innovative solutions to solve potential problems on the data that is gathered.

THE BENEFITS
  • £30,000 - £35,000
  • Fantastic training and progression opportunities amongst an established data analytics team
  • Further learning progression on soft skills

HOW TO APPLY

Please submit your CV to Richard Jones at Harnham via the Apply Now button.
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