Ecommerce Customer Care Advisor

Employer
Adecco
Location
Crook, UK
Salary
Competitive
Closing date
21 Nov 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Essential Requirements:

2+ years in eCommerce customer service role
Minimum C grade at A-Level Maths and English
Excellent communication skills, especially written communication via email and social media channels.
Excellent organisational skills, customer service skills as well as honesty, integrity and professionalism
Ability to follow issues through to resolution, multi-task and prioritise as required
Demonstrable proficiency with Microsoft Office suite and use of different IT systems, such as Teamwork, Sales Force, Freshdesk, Magento or another CRM system
Competent on computer and working knowledge of social media sites such as Facebook, Twitter and Instagram

Desirable:

Experience in B2C/B2B
Ability to work equally as well as part of a team or independently
Ability to learn quickly as products are refreshed twice a year
Adecco UK are an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
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