Retail Support Administrator

Employer
Zachary Daniels Retail Recruitment
Location
UK
Salary
Competitive
Closing date
6 Nov 2020

View more

Sector
Retail
Contract Type
Permanent
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Zachary Daniels are recruiting for a Retail Support Administrator for a leading fashion brand, based at their Manchester Head Office. This role is to provide head office support to the Retail Support Manager and Retail Managing Director & overall retail store operation.

Salary £19,000 - £21,000

Role Purpose:

To provide head office support to the Retail Support Manager and Retail Managing Director, and overall retail store operation.

Head Office Support

Point of contact for all store employees

Support all employees on any queries they have, ensuring all queries are answered and/or rectified as smoothly and as quickly as possible

The liaison for all retail employees - communicating on their behalf to all other departments such as HR, Health and Safety, Warehouse, IT etc when required

Collating reports to the retail management team

Assist the Retail Support Manager, Retail Managing Director and retail support team in any administration tasks

Work with merchandising managing third party stock

Communication

Ensure all relevant communications are cascaded to all retail employees

Build and maintain successful inter-departmental relationships across different companies and brands both internally and externally

General

Manage the retail support email inbox

Handle customer complaints, ensuring concerns are addressed and rectified as smoothly and as quickly as possible

Book couriers for stores

Plan conferences and make travel arrangements

Organise travel and accommodation arrangements when needed for store managers when required

Assist in arranging mystery shoppers and distribute results

Process bonuses and high sales achievements

Collate information for monthly trade reports

Please apply with your most up to date CV!

BBBH19680
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