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Operations Manager

Elevate Recruitment and Training Consultants Ltd
Gloucestershire, UK
Closing date
21 Nov 2020

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Job Details

Are you an experienced "hands-on" leader with a passion for high quality meat and fresh produce and exceptional customer service?

Are you proactive, highly motivated and driven, with a desire to progress your career with an ambitious and growing business?

Are you looking for the next step in your career?

This could be the role that you have been looking for...

We are looking for a talented Operations Manager to join an award-winning Butchery and Farm Shop (and associated e-commerce business) at their location in the beautiful Cotswolds. The business boasts a very impressive product offering - including rare breed pork and beef, lamb and poultry as well as a wide selection of fruit, vegetables, bakery and dairy products carefully selected from local artisan producers.

Reporting directly to the business owner, you will take full responsibility for the operational side of both the retail shop and the ecommerce business. You will manage the day to day operation, maximising sales / profit margins, keeping stock levels accurate and reducing wastage. Ultimately you will be tasked with leading the Retail and Ecommerce operation and delivering an exceptional experience for a discerning customer base.

The role will involve:

Managing the day to day operation of the Farm Shop and associated e-commerce platform - delivering a "top quality" product to a highly satisfied customer whilst maximising sales and profitability.

Key Responsibilities:

Day to Day Operations Management
Managing, motivating and developing a small but dedicated team
Ensuring the customer experience is second to none.
Responsibility for stock control / rotation and waste management
Maximising retail sales opportunities
Expanding the e-commerce offering and increasing sales across the platform
Maximising profit margin whilst offering value to customers
Food stock management, replenishment and ordering
Product procurement - ensuring the offering is relevant and seasonal.
Ensuring displays are innovative, practical and maintained, and that these are refreshed on a regular basis
Complying with all company HR, HSE, Food Safety, Environmental and Fire regulations and adhering to all current legislation.
To be successful you will need to have a love for food and be inspired and motivated by a passion for quality and exceptional service.

The ideal candidate will:

Have a proven track record of success in a similar role
Commercially aware with Strong experience of food retail - including purchasing and product merchandising
Strong experience of e-commerce
Have a good understanding of food safety practises, stock control and stock rotation.
Possess excellent people skills
Be competent and confident with computer work with basic knowledge of Microsoft Excel.
Be a real foodie, who is passionate about food, quality and provenance
Results driven and happy to work to sales targets
Highly organised and reliable
Team player, energetic, enthusiastic and dynamic
Exceptional customer service skills
Professional and well-presented
Meat / Butchery experience a distinct advantage
The successful candidate will be rewarded with an excellent package that includes a highly competitive basic salary (dependant on skills and experience) and exceptional benefits including bonus / profit share. A relocation package will be considered for the right candidate (if necessary).

This is a fantastic opportunity to join an award-winning business, with ambitious plans for the future, at a key stage in their development.

This role could be suitable for you if you have a proven track record of success in any of the following roles: Butchery Shop Manager, Delicatessen Manager, Food Emporium Manager, Retail Manager (Food), Fresh Food Manager.

Commutable from: Evesham, Mickleton, Stratford-upon-Avon, Ettington, Banbury, Chipping Norton, Chipping Campden
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