3rd Line IT Support & Projects Engineer

Talent Finder
Tewkesbury, UK
Closing date
26 Oct 2020

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Technology & New Media
Contract Type
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3rd Line IT Support & Projects Engineer

Salary: ££££ Competitive

Hours: Full time, Permanent

Benefits: Great development opportunity, Training and skills development, 22 days holiday + bank holidays, Pension scheme, Free parking

Location: Tewkesbury, GL20

Looking for a new challenge?

We are seeking an experienced IT Infrastructure & Network Engineer to cover a wide range of 2nd / 3rd line IT support and project management work. This is a full-time role and covers everything from desktop / networking, IT infrastructure & telecoms technologies and customers across the region. Great chance to develop new skills, get certified and broaden your experience by working with an established MSP.

As an IT managed service provider, our staff are exposed to a wide of technical solutions and customer environments. Training is a core element of developing our team and successful candidates will be expected to progress qualifications in Microsoft, Sophos, Altaro and others to maintain our current Gold Partner status.

You must be able to:
  • Support desktop & networks built around Microsoft technologies
  • Install and debug wired & wireless infrastructures, VLANs and routing
  • Support others in performing 1st and 2nd line support
  • Understand monitoring & management tools, like RMM & PSA systems
  • Take ownership of projects, such as cloud migrations, upgrades & other IT work
  • Be a UK National, with clean driving license and able to gain DBS & higher UK security clearances

We will want you to:
  • Progress through this role to undertake on-site support & project work
  • Demonstrate an ability to progress your technical training & skills development
  • Have excellent customer service skills
  • Work at both home & our offices in Tewkesbury, Gloucestershire
  • Progress to senior technical role in the company

IT Technologies:

A good knowledge of the following technologies will be expected;
  • Microsoft 356 and Azure
  • Microsoft desktop and server products
  • Backup & recovery solutions, such as Altaro & Microsoft Azure
  • Anti-virus, malware and other cyber-security solutions, such as Sophos
  • IP networking and connectivity, such as HP / Cisco
  • Firewall management, such as Sophos, SonicWall and Vigor
  • VoIP & telephony, such as hosted platforms & voice functionality

If you feel you are the Ideal Candidate APPLY today!

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