Credit Manager

Marmion Recruitment
Leeds, UK
Closing date
28 Oct 2020

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Contract Type
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Credit Manager

·South Leeds, West Yorkshire

·Up to £40,000 pa, dependent on experience

·Excellent Benefits


We would describe this business as a truly dynamic and progressive organisation which has, even during one of the worst periods of our modern times, continued to focus on the future of its business. Digital innovation, strong reporting and compliance processes, a robust customer attraction and retention strategy together with a firm commitment to its workforce are just some of factors which makes this an ideal job opportunity for someone who is prepared to invest their technical skills and experience in managing a well establish credit team. There are big boots to fill, but the outgoing Credit Manager will support you through the initial transition period.

Rated as one of the leading companies in their sector this business has built an excellent reputation for services and products, and there is a clear vision from the leadership team to continue building on this over the coming years. The appointment of the Credit Manager, who will share in this vision, is a crucial hire and because you will be someone who leads from the front you will ensure that your team continues to be considered a critical success factor in the businesses future success.


We are ideally searching for a qualified (CICM), or at the very least a Credit Manager with proven and significant experience in managing and developing a large customer portfolio to a very high standard. Whilst the monetary value of the existing mega-multiple accounts varies significantly, the intrinsic value of each customer is equal. It is therefore important that your character is such that you will adapt your approach to managing them in a consistent and effective manner. As a hands-on leader you will ensure that your team maintain high quality standards both operationally and relationally to ensure that credit systems and procedures are maintained according to company and regulatory guidelines.


You will report directly to the Head of Finance and will:

·Ensure all daily, weekly, and monthly processes are completed and targets are achieved

·Manage, coach, and lead a team of 5 to ensure both development and performance

·Ensure the credit risk policy is always followed and that the business is BACS compliant

·Manage insurance claims and monitor performance

·Ensure that the Sales Ledger is managed and updated effectively to facilitate appropriate credit management

·Maintain efficient and relevant credit management controls to ensure the timely collection of overdue debt and reduce fraud

·Work closely with the Sales team to review sale processes to ensure the smooth on boarding of new customers

·Agree and monitor internal credit SLA's

·Analyse external business data in order to set and review credit limits for new and existing customers

·Manage and support customers going through financial difficulty. Identify accounts that require special attention and act decisively to resolve disputes/cash flow

·Continue to develop a customer focused culture across the function, improving operating procedures/policies to help improve the customer journey

·Maintain accurate measurement and performance of all credit statistics, preparing the monthly credit reporting and communication to relevant stakeholders

·Maintain external credit relationships including credit insurance, legal suppliers, and credit business intelligence suppliers

·Assist with the modelling of cash flow availability including the development of scenario testing

·Conduct annual appraisals, regular staff 1-2-1's, setting and monitoring targets


·A Credit Management Qualification would be preferable

·A strong leader with the ability to develop and motivate a small team

·Excellent interpersonal skills with the ability to influence and guide a range of stakeholders and colleagues

·Highly resilient with strong organisational and time management skills; self-motivated to deliver to the highest standard within challenging deadlines

·A strong attention to detail, with problem solving abilities and an investigative nature

·Excellent analytical and numerical abilities

·Shows commercial aptitude whilst demonstrating sound judgement, honesty, and integrity

·Able to give and receive feedback in an honest and open manner

·A commitment to continuous professional development

·Advanced Microsoft Office skills

This is an excellent opportunity to join a progressive and forward-thinking organisation. Please apply today, or further information regarding the role and our client, a more detailed job description can be found on our website: To discuss the opportunity further, please contact Matt Pallister on the number listed on our website.

Dear Applicant, we thank you for taking an interest in the role advertised. We would like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided, does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application please feel free to contact us directly.

With regards to the ongoing Coronavirus (COVID-19) situation, like all responsible businesses we are continuing to monitor the situation and to act in accordance with Government guidelines. Please note however, that we are still fully operational and are working very closely with our employer and candidate clients to ensure that resourcing and job sourcing requirements continue to be met. In the interests of health and safety, we will continue to carry out all forthcoming interviews with our candidates via video interview until further notice. If you have any questions or concerns whatsoever during this difficult time, please do not hesitate to contact us. We are here to support you.
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