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Mortgage Team Manager

Stellar Select
Hertfordshire, UK
Closing date
28 Oct 2020

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Contract Type
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Job Title: Mortgage Team Manager

Location: Hertfordshire

Salary: £40-50,000

Hours: Monday - Friday 37.5 hours per week


Discretionary Bonus
Pension Scheme
Life Assurance 3 x Salary and Group Income Protection
Health Care
Health Cash Plan
23 days annual leave increasing to 27 days per year
Buying and selling of holiday (up to 5 days) per year
1 day's leave for your birthday
Employee Assistance Programme
Group Income ProtectionAbout the role

You will be required to manage the daily mortgage operations function to deliver lending in accordance with strategic plans and to provide the highest levels of customer service to our customers

Responsibilities required for the role of Mortgage Team Manager

Day to day management of the Mortgage department from the point of sales and application, through case pipeline management to drawdown and all aspects of post completion loan servicing to include arrears and forbearance functions.
Management of a high performing team to include monthly 1-2-1, recruitment and development annual appraisals, performance management, sickness/holiday
Responsible for updating procedures and their continued maintenance
Authorisation of post contract variations and funds release
To act as a deputy for the Mortgage Operations Manager
Involvement in the management of risk and Incidents
Quality assurance checks
Involvement with the design, launch, review and monitoring of a new training and competency scheme
Any other duties as directed by the Mortgage Operations Manager
Ensure all activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general care of duty
Protect the culture and standards of the business in respect of its dealings with staff, members, and external relationships
Support the business in ensuring adherence to all appropriate external regulations and legislation
Support the business in ensuring all governance activities comply with agreed policies and procedures including Risk management, fraud, data protection, information security, health and safety and business continuity management
Deal with the PRA/FCA in an open and cooperative wayExperience required for the role of Mortgage Team Manager

A mortgage lending background with proven people management experience is essential
Experience of the full mortgage lending cycle is highly desirable
Good level of understanding of mortgage lending regulation and the mortgage market
CeMAP qualified
Experience of arrears and forbearance within a secured mortgage lending environment is highly desirable
Excellent People management skills and experience
Detailed orientated
Articulate and persuasive with demonstrable relationship management and negotiating skillsFor more information regarding the role of Mortgage Team Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
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