Tier 2 / Tier 3 Support Engineer - 100% Remote
12 Months +
£38 per hr
An experienced Network Engineer is needed to provide the Network Services team with complimentary skills to support the user community. Candidates will possess expertise in managing a complex LAN and WAN environment across numerous business units and geographical locations. Candidate should be experienced in advanced network deployment and support in a multi-vendor environment and multiple deployments at once.
Keys skills and experience required:
·Cisco Switches and support
·BGP - it is a must - needs to have a very strong understanding
·OSPF - This is a must
·Monitoring experience is a must
·Programming knowledge with python would be a big +, but not essential. Client uses this for automation, deployments and in several other scenarios.
·HP, Palo Alto and blue coat proxy (understanding core concepts) is a big +
·3 years + Experience as a Network Engineer, Tier 2 Support Engineer, Tier 3 Support Engineer
·Provide Tier 2 and/or Tier 3 network support for a complex enterprise WAN and LAN network
·Troubleshoot and identify sources of problems, working with equipment vendors and telecom providers to bring issues to resolution.
·You will be providing phone support for any network issues, and once familiar with the infrastructure you will be making network changes for the relevant incident reports. Everything is done remotely but good to be in the office on an as needed basis - post Covid for emergencies only.
·This is an on call position - This person would be on call once every 4-5 weeks.
·Provide details to the project teams and clearly communicate status to management team
·Review and assist in the creation of desktop management policies and procedures for an enterprise.
·Establish and enforce best practice processes for network management, including configurations, monitoring, patch management and security
·Oversee hardware deployments for domestic and international initiatives
·Oversee compliance with change control and release management processes
If you're interested to find out more about this contract Network Engineer position and have experience providing Network support at a Tier 2 Support and Tier 3 Support level please apply today for a short consultation and interview arrangement.
This job was originally posted as www.totaljobs.com/job/91019256