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French Speaking IT Help Desk Executive

French Selection UK
Maidenhead, UK
Closing date
26 Oct 2020

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Technology & New Media
Contract Type
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French Speaking IT Help Desk Executive
IT support, Help Desk, SaaS, Support Engineer, Technical Customer service, 1st line Help Desk, 2nd line Help Desk, 3rd line Help Desk, ERP, CRM, Fluent in French, implementation support, IT project, system implementation, Software, IT Consultant
Salary: up to £38,000K p.a. depending on experiences + Excellent Benefits (pension, healthcare, life insurance)
Location: Maidenhead, Berkshire
Commutable from Reading, Slough, Windsor, Maidenhead, Wokingham, Oxford, High Wycombe, Woking, Bracknell, Farnborough, Watford, Hayes, Uxbridge, Wembley, Harrow, Berkshire, Buckinghamshire, London, M4.
Ref: 355FS

***Excellent opportunity to join a multilingual helpdesk team with immediate start ***
*** Full training will provided for the Software ***

Please visit the French Selection UK website, vacancies section, search job reference: 355FS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established international company in SaaS to offer software solutions on the European Market.

Main Duties:
To provide excellent level of customer service and resolve SQL based software problems.

The Role:
- To join the multilingual IT Helpdesk Support team and working for clients on the French Market
- To use SQL and Windows operating systems to deal with customer queries
- To be the first contact point for existing clients to resolve their technical issues
- To resolve and advise on technical problems related to the software solutions
- To give feedback to the team leader on regular problems

The Candidate:
- Fluent in French (written and spoken) to high standard
- Fluent in English (written and spoken)
- Previous experiences with IT software support or Help Desk
- Good knowledge of Windows 7,8, 10 and MS SQL
- Able to adapt to different situations quickly
- Problem solving skilled
- Team player also able to work on own initiative
- Lives at commutable distance by car from Maidenhead Head Quarter

Salary: £25,000 - £38,000 pa depending on experiences + Excellent Benefits (Annual bonus + 22-25 days holidays, free private healthcare, life insurance)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.
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