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2nd Line Support Engineer

Pimlico Banks Recruitment
Sheffield, UK
Closing date
26 Oct 2020

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Technology & New Media
Contract Type
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Job Details

2nd Line Support Engineer - Fantastic Company

Award winning client in Sheffield are looking for a 2nd Line Support Engineer to act as an escalation point across all areas of the business in respect of general server and network support.

As a 2nd Line Support engineer you will be responsible for supporting and maintaining the existing users / devices on a day to day basis.

This role will initially involve multi site (250+) patching (via iVanti), hard drive encryption (Bitlocker) and Web-filtering (iBoss) along with the migration from our existing help desk solution to service now.
Key Skills 2nd Line Support Engineer
  • Good knowledge of automated patching systems (iVanti, Solarwinds, SCCM, Comodo, GFI etc)
  • Strong ITIL knowledge within Tier 2 Support

  • Experience with Teams Telephony
  • Power BI
If you are a 2nd Line Support Engineer, IT Support Engineer or Infrastructure Engineer and looking for your next role then apply now, you won't be disappointed!
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