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3rd Line Support Engineer

CK Group Science, Clinical and Technical
Merseyside, UK
Closing date
18 Nov 2020

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Technology & New Media
Contract Type
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CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.

The Company:
Our client is a managed service provider that offers technical support and cloud, ERP and CRM consulting.

Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.

This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.

3rd Line Support Engineer Role:
Your main duties will be:

Taking support desk escalations from support desk analysts.
Troubleshooting and resolving customer's technical issues in a timely manner.
Implementing new platform solutions at client sites.
Reviewing and managing 3rd party contributions to projects.

Your Background:
The ideal candidate for this role will have:

Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
Networking experience.
Significant experience in the administration and set up of VMware and Hyper-V.
A full UK driving license and access to a reliable vehicle.

For more information or to apply for this 3rd Line Support Engineer position, please contact George Truman on (phone number removed) or email (url removed), quoting job ref 49101.

It is essential that applicants hold entitlement to work in the UK
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