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Technical Account Manager - Real Estate

Cobalt Recruitment.
Buckinghamshire, UK
Closing date
26 Oct 2020

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Job Details

Technical Account Manager - Property Accounting Systems
£38k - £42k + Package

Cobalt is delighted to be working alongside a successful global software provider who is currently looking to hire an individual to act as a Technical Account Manager for their key clients.

The appointed individual will come from a finance / accountancy background and have a real aptitude for technology.

Key Responsibilities
  • Implementing and setting up new clients once contracts are signed
  • Working with consultants throughout the implementation stage until clients are live with the software
  • Advising clients on the status of their queries and providing a solution to their issue
  • Maintaining the support logs accordingly with all action taken and information gathered during the resolution of queries
  • Escalating issues identified during the day-to-day activities to management if necessary
  • Visiting clients quarterly on-site and maintaining a relationship along with providing an Account Management plan for every visit and detailing action required
  • Assisting peers with cases/training
  • Arranging upgrades for clients and implementing
  • Ensuring clients support units are always in a positive position and escalating if necessary

Personal Attributes:
  • Previous experience working within Real Estate would be advantageous
  • A strong background within finance and accounting
  • Exposure working / sound knowledge of property management systems
  • The ability to build and maintain strong working relationships with external clients
  • Strong interpersonal skills and enjoy working within a client facing role
  • Keen to be in a client facing role

If the above sounds as if it could be of interest, you are a people person, communicate effectively, and enjoy working as part of a team, please submit your CV for review ASAP
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