An exciting opportunity to join a fast-growing company in the e-commerce / digital design space looking for an experienced Head of Operations to help reach ambitious goals!
Expanding business systems/processes
- Designing internal policies
- Liaising with development team to implement technology solutions
- Communicating with all team members to identify and fix inefficiencies across the company
- Identifying areas of loss/waste for the business
- Identifying areas of growth and high profitability for the business
- Building out custom business processes to allow the team to meet their KPIs
- Working closely with the company directors to achieve scale goals
- Overseeing and managing the HR team
- Liaising with accounts to assist with cost-reduction
- Working to establish KPIs/goals across the business. Actively helping to ensure the team fulfil the company roadmap.
- Ensuring adherence to legal/industry regulations
10+ years in operations roles
1-2 years minimum experience at leadership level (Head of Operations / Operations Director)
Essential: experience working within an e-commerce startup company, facilitating company growth.
Experience with business strategy, HR, finance, supply chain, reporting, productivity and business systems.
Excellent people skills and internal communication