IT Support Engineer

Rise Technical Recruitment Limited
Bath, UK
Closing date
27 Oct 2020

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Technology & New Media
Contract Type
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IT Support Engineer
£20,000 - £25,000 + Excellent Progression Programme + Holiday + Pension + Training

Excellent opportunity for an IT Application Support Engineer to join an ambitious company offering excellent progression routes, unrivalled training, and increasing responsibilities in-line with your skill-set development.

This company provide bespoke software solutions to market leading businesses across the UK to revolutionise their business processes. They have recently introduced a state-of-the-art, brand new software product which this position will focus on.

In this role you will be provided with full in-house training and set-up on an exciting new progression programme to grow within the company and role. Your day-to-day task once trained will consist of providing support to customers, fixing and resolving issues and queries, and escalating unresolvable issues to different teams. You will work 8:30am-5:30pm, Monday to Friday. Although this business is fully remote working at the moment, once it's safe and sensible to return to the office, it's expected you will be office-based.

The ideal candidate would be a budding technical support engineer with some customer service experience. Strong communication skills are a must for this position. Any experience with SQL and/or HTML would be beneficial, but is not essential.

This is a fantastic opportunity that will allow you to work on a brand new software product, provide full training and encourage internal progression.

The Role:
*1st Line IT Application Support Engineer
*£20,000 - £25,000
*Excellent Progression Programme and Full In house Training
*Monday to Friday, 8:30am-5:30pm

The Person:
*Strong Communication and interpersonal skills
*Passionate about IT Support
*Some Customer Service Experience
* SQL and or HTML experience would be beneficial, but not essential

Reference Number: RTR95648
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