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Tech Support Team Leader

Mansfield, UK
Closing date
29 Oct 2020

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Technology & New Media
Contract Type
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I'm working with one of my clients based just North of Nottingham who is looking for a Tech Support Team Lead to come in and give guidance and technical expertise to their current team.

This would ideally be suited to someone who previous experience of leading teams/management but still likes to stay hands on, with demonstrated technical ability up to 2nd/3rd line level.

You would be a point of technical escalation to the 1st and 2nd line guys whilst also acting as a mentor and give supervision where necessary whilst reporting into the IT Manager.

You will be expected to have experience with the likes of:

. Strong written and verbal communication

. Good technical knowledge of supporting Windows Server & Desktop operating systems

. Configure & deployment of Servers, PC's & Laptops.

. Active Directory Administration including Group Policy

. VMware Virtualisation Technology

. Microsoft Outlook & Exchange Administration

. Microsoft Office 2016

. Anti-Virus & Encryption

. Basic networking skills (TCP/IP, Patching & Wireless connectivity)

. Avaya IP Telephony is desirable

. Supervising other engineers

The position would be subject to a shift rota (8-4 and 10-6) and a 1 in 4 Saturday shift. Other benefits include:

. Annual Bonus Scheme on target £750 (non contractual)

. Holidays - 22 days plus Stats

. Birthday Holiday

. Healthshield cash plan cover

. Pension scheme - 5% matched

. Free breakfast available daily

. Plus many other wellbeing benefits
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