Benefit Assessment Officer

Fortress Recruitment
London, UK
Closing date
27 Oct 2020

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Fortress Recruitment are seeking experienced Benefits Assessor's on a temporary basis for roles in London and surrounding areas.

The successful candidate will have the ability to:

- Proficiently use the Northgate/Iworld/Academy/Civica ICT System
- Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
- Process new claims and changes in circumstances
- Assess student claims, persons from abroad, and self-employed claims
- Assist with backlog clearance
- Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
- Advise claimants on Benefit entitlements and legislation changes
- Handle inbound customer queries
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