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Tech Support Team Leader

Reed Technology
Mansfield, UK
Closing date
27 Oct 2020

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Technology & New Media
Contract Type
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I'm working with one of my clients based just North of Nottingham who is looking for a Tech Support Team Lead to come in and give guidance and technical expertise to their current team.

This would ideally be suited to someone who previous experience of leading teams/management but still likes to stay hands on, with demonstrated technical ability up to 2nd/3rd line level.

You would be a point of technical escalation to the 1st and 2nd line guys whilst also acting as a mentor and give supervision where necessary whilst reporting into the IT Manager.

You will be expected to have experience with the likes of:

. Strong written and verbal communication
. Good technical knowledge of supporting Windows Server & Desktop operating systems
. Configure & deployment of Servers, PC's & Laptops.
. Active Directory Administration including Group Policy
. VMware Virtualisation Technology
. Microsoft Outlook & Exchange Administration
. Microsoft Office 2016
. Anti-Virus & Encryption
. Basic networking skills (TCP/IP, Patching & Wireless connectivity)
. Avaya IP Telephony is desirable
. Supervising other engineers

The position would be subject to a shift rota (8-4 and 10-6) and a 1 in 4 Saturday shift. Other benefits include:

. Annual Bonus Scheme on target £750 (non contractual)
. Holidays - 22 days plus Stats
. Birthday Holiday
. Healthshield cash plan cover
. Pension scheme - 5% matched
. Free breakfast available daily
. Plus many other wellbeing benefits

**Note - Succuessful applicants will be subject to a credit check
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