I'm working with one of my clients based just North of Nottingham who is looking for a Tech Support Team Lead to come in and give guidance and technical expertise to their current team.
This would ideally be suited to someone who previous experience of leading teams/management but still likes to stay hands on, with demonstrated technical ability up to 2nd/3rd line level.
You would be a point of technical escalation to the 1st and 2nd line guys whilst also acting as a mentor and give supervision where necessary whilst reporting into the IT Manager.
You will be expected to have experience with the likes of:
. Strong written and verbal communication . Good technical knowledge of supporting Windows Server & Desktop operating systems . Configure & deployment of Servers, PC's & Laptops. . Active Directory Administration including Group Policy . VMware Virtualisation Technology . Microsoft Outlook & Exchange Administration . Microsoft Office 2016 . Anti-Virus & Encryption . Basic networking skills (TCP/IP, Patching & Wireless connectivity) . Avaya IP Telephony is desirable . Supervising other engineers
The position would be subject to a shift rota (8-4 and 10-6) and a 1 in 4 Saturday shift. Other benefits include:
. Annual Bonus Scheme on target £750 (non contractual) . Holidays - 22 days plus Stats . Birthday Holiday . Healthshield cash plan cover . Pension scheme - 5% matched . Free breakfast available daily . Plus many other wellbeing benefits
**Note - Succuessful applicants will be subject to a credit check