Service Manager

Employer
Morgan Hunt
Location
Edinburgh, UK
Salary
Competitive
Closing date
26 Oct 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Morgan Hunt are currently recruiting for a Service Manager to work on an exciting new project.

The Service Manager will manage service delivery end to end, from research project application through to delivery of the data service.

They will fix any reliability issues, track service metrics, and line manage a small team of data analysts to deliver project requests with support from Information Governance and Data Development teams.

Other responsibilities;
  • Take the lead and use own initiative in resolving research project blockers, supported by the Programme lead and Leadership team when necessary.
  • Use initiative and experience to contribute to the continuous improvement of the service delivery workflow
  • Line manage a small team of data analysts to deliver project requests with support from Information Governance and Data Development teams

Skills/Experience Required;
  • Successful candidates will be proactive, have excellent communication and interpersonal skills.
  • They will have experience of data driven research, preferably in healthcare.
  • They will be customer orientated and be prepared to challenge the status quo where there are opportunities to improve service delivery quality.
  • They will have experience of developing productive working relationships across a range of contexts

Benefits;
  • Generous pension scheme
  • 40 Days Annual Leave
  • Ability to work from home

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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