I'm currently supporting a global retail organisation based in St Neots who are looking to add a Business Process Analyst to their team as part of their continued growth. Although the position will initially be working from home it is expected in the long term that the majority of a working week will be spent on site at the St Neots office.
We are looking for someone with some significant experience who can hit the ground running supporting the PMO function working across the business departments. Excellent communication skills required as well as a real passion for detail.
Defining new processes, capturing existing and re-engineering procedures.
Working with project pipeline, sponsors and colleagues to deliver project proposals (lean business cases) that will go to the Portfolio Review for approval
Challenging current practice and provide possible solution options
Support delivery of change management by working closely with internal customers to identify, record and track requirements, including identifying and resolving any conflicts between them.
Identify and analyse where business requires system improvement, document and outline challenges, their impact and the benefits of initiating a change in system/process.
Define and document business solution designs that incorporate the to be' business processes to support business readiness and delivery including testing and training
Be a change advocate, assisting the business users along the change request journey whilst managing expectations.
Identify potential improvements introducing lean practices and raise these to product managers with recommendations for their roadmap.
We are looking for someone who is Lean Six Sigma qualified
Proven experience in business case creation/ validating business need, requirements feasibility to determine if the requirement is viable technically, operationally and economically
Solid experience of working in dynamic environments and maintaining detailed artifacts that clearly highlight the business process, requirements and risks.
Proven experience of engaging a wide range of internal customers, including Executive level
Defining and documenting business solution designs that incorporate the to be' business processes to support business readiness and delivery including testing and training
Demonstrable experience in delivering business change and transformation
Demonstrable ability to analyse business processes and work flows
Experience of eliciting and writing detailed business requirements ready for approval through the change request process
Experience in software tools such as Jira, Confluence, MS Office, Visio
For further information please contact Jenny Barrett in our Cambridge office