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Internal Account Manager (with upselling)

Pier Recruitment
Carlisle, UK
Closing date
2 Nov 2020

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Job Details

Our client is a growing telecoms company who need to find an Internal Account Manager for their busy team. In line with growth plans, this role is to oversee a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities.

To succeed you will be driven and inquisitive as the role requires an element of researching and looking for opportunity within an existing client base. You will have the ability to build rapport and present a responsive and assistive manner to our clients so that they feel supported and valued, leading to long term business relationships.

This role will suit you in you are motivated by money and great with developing client relationships.

This role can be working from home.

You will be responsible for:

Answering incoming calls in a timely, professional and friendly way.
Identifying and developing new business opportunities for additional sales from existing clients at all stages of the sales cycle, to include targeting and presenting compelling business proposals.
Using data sets and CRM tools to identify opportunities and generate appointments for your BDM colleagues.
Preparing and cleansing data for use by marketing, CRM and sales initiatives.
Proactively assist in the creation of and following up of marketing campaigns.
Identifying, contacting and building relationships with existing clients through a combination of telephone and in-person calls, networking and referrals to obtain appointments.
Building and submitting accurate orders and contracts for additional sales.
Assisting in administrative OTIS/CRM activities on behalf of the BDMs.
Developing and maintaining a robust pipeline to continuously grow the business and generate additional sales while supporting the company growth and profitability targets.
Maintaining open and effective lines of communication throughout the business to maintain a sense of teamwork, enthusiasm, pride, and collaboration to ensure successful implementations.
Adhering to all company policies and procedures.
Keeping all sales forecasts and analysis trackers up to date.
Completing and submitting all management reporting trackers.
Attending networking events to promote the product solutions and brand, while building own profile and generating own business opportunities.
Maintaining a good understanding of the businesses' products or services through self-development.
Keeping abreast of the latest industry trends and technical advancements and apply them to your work.As an Internal Account Manager, you will have specific and measurable KPI's to achieve, including but not limited to:

GP monetary target (4 x basic salary) from additional sales (see below)
% average deal margin (30%)
Number of NEW appointments generated for BDM (1 per working day)
Training and self-development (2 hours each week)If this role sound like something you would be excited about, then please apply today.

We do not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

We act as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service
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