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IT Manager

Hertfordshire, UK
Closing date
11 Nov 2020

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Technology & New Media
Contract Type
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At Extrastaff, our Information Technology is a key component in the engine room of the company, providing a full range of IT software products and IT support services to all our Staff, Customers and Partners.

We're continually pushing new frontiers in our technological development, all in pursuit of our vision.

To help us to enhance and evolve our digital strategy, we are looking to appoint an IT Manager to strengthen the organisation. We're looking for someone who can exhibit a strong common sense and pragmatic approach, sound judgement and hands-on technical expertises.

Duties to Include:

Manage IT / digital initiatives to align them with the long-term Company strategy set by the Board.

Provide operational leadership and structure to the IT function based on the creation and application of quality processes and controls.

Manage the successful implementation of all plans and initiatives to ensure compliance with company procedures / policies and industry standards.

Hands on liaison with stakeholders and staff to ensure continued satisfaction with IT service delivery and problem solving.

Direct and guide the IT team in terms of daily operational activities and identify training requirements to ensure the IT team is capable of meeting the continual challenges of a growing and evolving business.

Manage 3rd party vendors and suppliers.

Establish sensible and practical Service Level Agreements between IT and the business to achieve service objectives and targets.

Perform full risk management activities in conjunction with the Financial Director on all IT projects, operational systems and digital initiatives.

Assist in the development and implementation of Standard Operating Procedures (SOPs) governing IT systems operations and support.

Implementation of information security policies and procedures to minimise risk to data and protect against potential data breaches.

Operational management of the organisations voice and data infrastructure (servers, data network, telephony and PC estate).

Ensuring the ongoing security of all our servers and systems, particularly around data security in databases & fileservers.

Key Technical & Personal Skills:

Demonstrate an abundance of strong leadership and technical skills
Demonstrate previous success in small to medium scale multi-project management experience
Demonstrate experience of Board Level strategic discussions and proposal delivery
Demonstrate successful handling of critical infrastructure outages
Excellent understanding of network WAN / LAN, Wireless, firewall / security technologies
Excellent Microsoft Active Directory / Windows Server / MS Exchange / Office 365
Exposure to Horizon VOIP Systems
Exposure to HP/Xerox Printers
Experience of small to medium data and voice network deployments fixed and mobile
Exposure to ISO 27001/9001 auditing highly desirable
Solid understanding of server technologies and storage area networks
Understanding of MYSQL, SQL Server and data feeds highly desirable
Understanding of AWS
Ability to personally manage an ever-changing software environment effectively
Ability to work effectively as a team but manage own time and deliverables successfully
Ability to manage multiple support contracts and SLA requirementsPlease apply with a covering letter explaining your suitability for the position
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