PwC's Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges. With over 1500 staff deployed on large implementation and execution programmes, Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients by providing staff augmentation services, delivering large scale operational programmes and managed solutions. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines for some of the biggest brands worldwide.
About the role
This role falls within our Business Operations team. We help our clients with complex business processes across a number of areas with a specific focus on risk, legal and compliance. Our Business Operations team is a fast-growing area so we're looking for enthusiastic people to join our team and help us continue on our journey.
•Carry out KYC /AML reviews on customer files by gathering information gained either from the public domain and/or from client and customer.
•Conduct quality assurance reviews on work undertaken by other team members.
•Respond to requests for information regarding appropriate KYC documents by conducting the necessary due diligence review for Low/Medium/High risk customers.
•Proactively manage own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
•Update metrics trackers accurately and in a timely manner including client and relevant workflow systems.
•Work collaboratively to drive ideas/solutions with peers, TL's and managers which will improve Client and PwC's efficiency process.
•Be able to implement and adapt to new or changing processes quickly.
•Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.
•Have a strong understanding of AML policies and procedures including Sanctions, Bribery, Corruption and Transaction Monitoring used to address financial crime risks.
•Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.
•Experience in dealing with different types of company structures in different jurisdictions, funds and banking products.
•A high level of attention to detail and experience following strict processes and requirements.
•Experience of conducting quality reviews on work undertaken by others, providing coaching and feedback as necessary.
•Demonstrate an inquisitive nature which is inclined to investigate, identify issues and solve problems..
•Experience within the financial services sector.
Where will you be based?
The role will be based in Belfast; however as a result of the wide variety of clients and projects, you may be asked to work in other locations within the UK and beyond, sometimes at short notice and sometimes over lengthy periods of time. Your desire and ability to do this will be discussed as part of the recruitment process. Candidates who are unable or do not wish to work on projects in other locations will still be considered and it is not a prerequisite of the role.
What is in it for you?
This is a fast-paced, challenging environment which can provide you with a rewarding and stimulating career. You will work with well-known, global clients and have opportunities to further develop both technical and softer skills. You will be a key member in a dynamic and expanding team, where there is a strong emphasis on encouraging, developing and retaining our people.
In addition to the client projects and training, our employees are also rewarded with various other benefits offered as part of your employment
•Our dedicated internal Careers Service
•25 days standard holiday pro rata, with options to increase this through your benefits package
•A flexible benefits scheme that can be tailored to suit your (and your family's) needs. Provision of a group pension plan with additional funding provided by PwC.
Not the role for you?
Did you know PwC offer arrangements as well as (ie temporary or day rate contracting)?
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
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Valuing Difference. Driving Inclusion.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture