Head of Student Support Services

Northern College
Barnsley, UK
Closing date
28 Oct 2020

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Are you passionate about improving adult skills?

The demands of the modern UK workplace and the current economic crisis mean that adult learning is increasingly crucial for people of all ages regardless of their level of skills and qualifications.

Did you know.....
  • one in five adults lack functional English or maths;
  • longer working lives and frequent career changes mean regular upskilling is a necessity;
  • rapid developments in technology require us all to keep acquiring new knowledge;
  • automation means reskilling and redeployment are the only options for many.

Northern College, the only adult residential college in Yorkshire, is in a unique position to be able to offer the essential skills adults need and employers want. Our campus is open 24/7 so we can offer flexible and accessible modes of delivery - evenings, weekends, blended and residential - to meet the needs of the local, regional and national economy.

Our mission is to inspire positive change through adult education, and working closely with our community, voluntary and employer partners we will provide outstanding teaching and learning on our campus based in the grade 1 listed Wentworth Castle and surrounded by 500 acres of National Trust gardens and parkland.

We have a number of exciting new roles that will be at the heart of delivering our aims. If you are passionate about enabling adults to achieve the skills they need to reach their potential and you meet the requirements below then we look forward to receiving your application.

Head of Student Support Services

Salary: £42,602 - £46,536 per annum

Full time: 36 Hours per week, 52 weeks per year

Location: Wentworth Castle, Barnsley, South Yorkshire

Key duties:
  • Provide leadership for all student facing support services, including Student Admissions (including IAG), Additional Learning Support, the Student Union and Financial Support.
  • Oversee the delivery of a comprehensive and dynamic range of excellent services to support students through their journey at the college and enable them to complete their studies, qualifications and progress to positive destinations.
  • To act as designated Safeguarding and Prevent Officer and lead on equality, diversity and inclusion.
  • To ensure a personalised information, advice and guidance and financial support is available to all students to support positive progression and destination.

To be successful in this role, you will have:
  • Proven experience in management and leadership within education preferably within a Student Services role.
  • Demonstrable knowledge and understanding of Student Support Service management and delivery of best practice including SEND, Gatsby and Matrix.
  • Experience and understanding of safeguarding and Prevent and its place within adult education.
  • Experience of successfully managing change, people, and student facing services to ensure a seamless student journey.
  • A relevant level 5 or professional qualification.
  • Level 3 Information, Advice and Guidance qualification or willingness to achieve.

What we can offer you:
  • Access to the USS pension scheme with generous employer contributions
  • Up to 38 days annual leave entitlement (including bank holidays) plus college closure between Christmas and New Year
  • Free access to 500 acres of surrounding National Trust gardens and parkland
  • Staff health & wellbeing and benefits schemes including access to Occupational Health services
  • Career development and progression opportunities and access to support for professional development
  • Flexible working opportunities
  • Free on-site parking
  • Opportunities to take paid time off to participate in volunteering in community and charity fundraising events.

How to apply

To find out more information about the college, view the job description and person specification and to download an application form please Click on the apply button and you will be redirected to the College website.

The college will be holding an open day for candidates on 10 October 2020 with appointments to come and take a tour of the college and our fantastic site. If you would like to arrange a tour please email the HR team.

Application forms must be submitted by: 22 October 2020

Interview dates: 2 and 3 November 2020

Northern College is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. We strive to be an equal opportunities employer and actively welcome applications from all sections of the community. Northern College promotes the welfare of all students and is fully committed to safeguarding and to fulfilling its obligations under the Prevent duty. The college expects all staff to share these commitments. Please note that all applicants will be subject to a DBS check.

Registered Charity Number 507245
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