A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you'll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.
PwC's Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges.
With over 1,500 staff deployed on large implementation and execution programmes, Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients by providing staff augmentation services, delivering large scale operational programmes and managed solutions. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines for some of the biggest brands worldwide.
About the role
The Language Associate role will vary depending on your individual experience and language skills, and also the nature of the individual projects on which you will work, but may include:
Research, review and collate a range of documents, reports and information
Monitor a range of financial transactions and evidence findings
Data input of key information into spreadsheets and or proprietary systems
Contract and document review to identify key facts, anomalies, etc.
What we are looking for
We are looking for a number of candidates from any language discipline, to strengthen our existing team of Associates. We therefore welcome candidates who have;
A minimum of 2:2 degree (in any language) keen to build a career in financial services
Fluent in another language for example French, German and Spanish.
Able to apply a logical and analytical approach to work
Able to manage time, prioritise tasks and work under tight deadlines
Self-starters and motivated to succeed
Excellent communicators both verbal and written
Able to demonstrate an aptitude for learning new systems and IT applicationsWhere will you be based?
The role will be based in Belfast; however as a result of the wide variety of clients and projects, you may be asked to work in other locations within the UK and beyond for short, medium and long term periods of time. Your desire and ability to do this will be discussed as part of the recruitment process. Candidates who are unable or do not wish to work on projects in other locations will still be considered.
What is in it for you?
As we're responsive to client demands, your role will be varied and challenging, providing you with an opportunity to work with a wide variety of high profile clients. We're also exceptionally passionate about providing you with the necessary skills, experience and training to help you develop both personally and professionally. You'll therefore be included on our specific Operate training framework, tailored to match your skills, needs and career aspirations. Fully funded by us. Our training programme is further enhanced through a variety of softer skills training sessions focusing on your relationships and leadership skills.
In addition to the client projects and training, our employees are also rewarded with various other benefits offered as part of your employment
• Our dedicated internal Careers Service.
• Competitive salary
• 25 days standard holiday pro rata, with options to increase this through your benefits package
A flexible benefits scheme that can be tailored to suit your (and your family's) needs. Provision of a group pension plan with additional funding provided by PwC.
Not the role for you?
Did you know PwC offer arrangements as well as (ie temporary or day rate contracting)?
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here:
Valuing Difference. Driving Inclusion.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture