Victim Help Caseworker

Victim Support
St. Asaph, UK
Closing date
26 Oct 2020

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The North Wales Victim Help Centre is looking for a Victim Help Caseworker to support victims of crime across North Wales. Office based in St Asaph with outreach work across North Wales.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role is to provide direct support to victims of crime ensuring that the North Wales Victim Help Centre realise their aim of helping people cope and recover from the effects of crime.

North Wales Victim Help Centre serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. North Wales VHC aims to identify what matters to service users and empower them to take control of their journey.

The post holder will deliver needs led support to victims of crime and provide peer support to volunteers who are engaged in supporting service users. The Victim Help Caseworkers will work with a range of external partners, including the police, statutory agencies and other third sector organisations developing strong links in the community to meet the needs of service users.

Reporting directly to the Operations Manager, the post holder will assist in the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

The ability to communicate fluently in Welsh to Level 4 is essential for this role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
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