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Senior Product Manager (Government Digital Service)

IT Talent Solutions
Merseyside, UK
Closing date
2 Nov 2020

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Technology & New Media
Contract Type
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PLEASE NOTE: inside of IR35 - Umbrella company required

As the Senior Product Manager, you will be responsible for the quality of the products that will delivered by the our large publics sector client. You will be responsible for the overall vision and quality of the products being delivered, in conjunction with the programme director. You will identify opportunities for improving business outcomes and enhancing benefits, looking to continuously improve the quality, capability and efficiency of your products.

You will use your knowledge of user needs and business goals to frame and solve problems and set priorities for delivery teams, identify opportunities for improving business outcomes and look to continuously improve the quality, capability and efficiency of products and services.

Key Responsibilities

1. Form the vision for the products that you own and engage teams and stakeholders in the development of that vision over time..
2. Leading the production of roadmaps, release plans and life cycle plans for the delivery and maintenance of the product(s) from inception right the way through to retirement as well as inputting into the departmental wide approach to road mapping/life cycle planning.
3. Act as the main point of contact for stakeholder groups, ensuring that they are updated and engaged about the development of the product(s).
4. Take a product through its life cycle (eg discovery, Alpha, beta, live) including internal governance, GDS service standards, TCOP and assessment.
5. Represent users and focus on their needs throughout the delivery process.
6. Lead the prioritisation process for the work that needs to be done by the development team by creating and maintaining a product backlog which balances immediate user needs with the long-term investment in development and overall business benefits.
7. Ensure products are designed to standards, including the Government Digital Service Standard, TDA standards, Technology Code of Practice and Accessibility legislation, providing final sign off on any completed functional development prior to the deployment to a production environment for your product(s).
8. Take the lead in using product or service usage data, and user feedback to devise new ideas for functionality or new ways of working with a continuous improvement mind-set and take a lead in promoting such evidence/data driven design across the wider department.

Essential experience
Experience of leading the development of new, complex, related products in government to GDS standards.
Experience of taking products through GDS service standard assessments.
Strong interpersonal skills with the ability to understand, empathise with, negotiate and influence individuals and groups.
Successful track record promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product life cycle.
Experience in agile working and coaching others to work in an agile way.

Experience - desirable
Experience of working on new, complex projects/programmes of work
Experience of working in a complex regulatory environment
Knowledge and experience of Cabinet Office spending controls

Key/priority skills
Strategic ownership. You can develop a long-term vision and objectives. You are discerning and disciplined in focusing on what is important and most relevant. You know how to develop the capability of others. (Relevant skill level: expert)
DDaT perspective. You know about the wider digital economy and advances in technology. You understand agile working at an organisational level. You can create the environment for success. You know how to initiate and support working with other digital, data and technology (DDaT) roles, job families and professions. (Relevant skill level: expert)
life cycle perspective. You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. (Relevant skill level: expert).
Problem ownership. You know how to anticipate problems and how to defend against them at the right time. You understand how the problem fits into the larger picture. You can articulate the problem and help others to do it. You know how to build problem-solving capabilities in others. (Relevant skill level: expert)
Product ownership. You can start to define and create approaches. You know how to coach others. You can implement new ways of working. You are aware of what other sectors are doing. You understand what is most important and applicable. (Relevant skill level: expert)

Other skills
Agile working, Operational Management and Financial ownership
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