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Tenant Connector

Employer
North Star
Location
Stockton-On-Tees, UK
Salary
Competitive
Closing date
1 Nov 2020

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Sector
Healthcare
Contract Type
Permanent
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Tenant Connector (Maternity Cover, Temporary, 12 months)

35 Hours per week

£30,380 - £32,204

Location: Stockton-on-Tees, Regular travel required between sites throughout the North East and North Yorkshire.
COVID 19

You will be a key member of the communities team and work alongside a Community Connector. We will tailor an induction to enable you to join the organisation, and settle in, during these extraordinary times. We are ensuring that we remain connected during this period and you will check in with your manager and co-worker daily and your team once a week.

During the current, national restrictions, we will need you to deliver a full service from your home. We will provide you with the equipment needed to deliver this.

What is North Star?

North Star is a group of housing associations operating across the North East and North Yorkshire. We build and rent high quality affordable housing to meet a variety of needs, including 650 units of specialist supported housing. We are committed to creating homes and building futures as well as investing in people at every level.

Polaris, also called the "North Star" is a constant in the sky. It's more than just a single star; it's a natural beacon that's been used to navigate for centuries. It provides direction to those who are lost and without any other form of conventional navigation. Stars shine, and we look to them for guidance and inspiration. Our organisation is full of North Stars'. Bright people who sparkle, achieving great things, and rising stars who shatter expectations, raise the bar and are great to be around.

What is good about working at North Star?

We are growing, leading the way with new approaches and thriving as a business. We were voted No 1 landlord 2018 and No 2 in 2019 ( 24Housing), and were the first Housing Association in England to attain Investors in People Platinum standard. We only employ exceptional people, and invest significantly in the development of everyone. People are at the centre of the business, supported by a culture of relational leadership where everyone has a strong voice and influence.

What are we looking for?

We are looking for a motivated and skilled communicator to join our communities team. You will have experience of working with community groups and volunteers in a professional setting. You will be passionate about delivering excellent customer experience and you will always ensure the voices of North Star tenants are heard across the organisation. You will have a track record in developing great relationships that connect customers to the business.

You will join the team as we embark on the transformation of our tenant connection activity. You will be instrumental in developing, trialing and implementing new ways of hearing and amplifying the voices of North Star tenants.

In return we will invest in your development and support you to grow and learn. You will also get great opportunities to be innovative and contribute to the overall running of the business.

How do I Apply?

Please submit your CV and supporting statement, which will need to be uploaded as one document, via the North Star website. All supporting documentation for this post can be found on our website.

We only want to hear from people who are ambitious, driven and enthusiastic.

We are keen to reflect the communities we serve and would welcome applicants from a broad range of backgrounds and experience.

Closing Date for Applications is 19th October 2020

Assessments/Interviews are scheduled to take place on 6th and 9th November 2020

We are managing the full recruitment process on line and through video connection
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