Job TitleProject Manager - Release Management
AdvertPeople make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good... and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what's right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.
Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at email@example.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job DescriptionThe Project Manager for Sage Business Cloud will be responsible for managing the delivery of a key strategic project that involve a mixture of complex and less complex initiatives. The Senior Project Managers will be responsible for summarizing the progress and status of Sage Business Cloud Programme, both for overall project management and risk management purposes as well as for input into the portfolio management process. It requires collaboration with multiple teams across product, technology and release management team across different categories and segment to deliver the overall project. Responsible for initial project planning, estimating, and scheduling as well as management of the delivery of project results. Responsible to manage the completion of project deliverables and escalate issues to the appropriate manager, leader, or steering team.
Key ResponsibilitiesKey accountabilities and decision ownership:
1.Detailed project planning and control including;
-Developing and maintaining a detailed project plan
-Managing project deliverables in line with the project plan
-Recording and managing project issues and escalating where necessary
-Resolving cross-functional issues at project level.
-Managing project scope and change control and escalating issues where necessary
-Managing project training within the defined budget
-Liaises with, and updates progress to, project senior management
2.Develop and communicate project plans, risks and opportunities effectively.
3.Ensure effective project logistics are implemented and the responsibilities for project success are clear and agreed with key stakeholders.
4.Understand and communicate progress against agreed project level KPIs to the stakeholders ensuring one version of the truth.
5.Champion the use of best practice frameworks and templates to deliver efficiencies.
6.Deliver effective and meaningful status reports and keep project repositories updated with the latest information and updated artefacts
7.Analyse project retrospectives and trends by engaging with different teams, gathering lessons learned and adapting the process for future projects.
8.Work closely with key stakeholders to ensure the success of the Release Management Organisation
9.Assist with recruiting project staff and consultants
10.Managing co-ordination of the partners and working groups engaged in project work
11.Reporting functions to include, status, coordination, and consolidation of reports for sr. management
Skills, know-how and experience, must have:
1.5+ years in a Project Manager position and has lead significant number of successful complex software development cycles.
2.Recognized as a thought leader who is called upon to consult on the most difficult cross-product development deliverables.
3.Intimate knowledge of software development methodology including principles of the SDLC and Agile methodology.
4.Proven project management skills, including the ability to work across teams to plan, track, and drive cross-functional deliverables, priorities, and issues for projects of all sizes.
5.Experience with planning, tracking, and delivering software products targeted for external customers.
6.Ability to identify and drive to resolution a full range of product delivery, launch and program issues.
7.Ability to build trusted relationships at all levels within the organisation in a matrix environment across multiple teams and products
8.Strong experience in building schedules and roadmaps in MS Project and being able to show inter team dependencies
9.Excellent communication and interpersonal skills that adds value to project teams to enable successful execution
10.Ability to manage and influence multiple projects in an agile way, with the right level of engagement and priority that adds value
11.Able to provide broad-based business and organizational leadership to bring different teams together, build teams, plan multidisciplinary activities, resolve conflicts, and interface with the corporate team members at all levels
12.Must demonstrate superior ability in managing concurrent, multidisciplinary activities and ability to interact with management and executives.
13.Demonstrate a positive attitude and energy
14.Self-motivated, excellent work ethic, goal oriented and strong team player
15.Proficient in spoken and written English
16.Occasional travel will be required
Key Deliverables & KPIs
•Active customer growth
•New customers growth split by net new and migrations
•Renewal rate and churn rate
•Share of voice
•Net Promoter Score
•Increase visibility of services internally and externally
•Successful delivery of content as resource for the segment, categories and regions.
•Cross-functional relationship with Product Management, Engineering, Product Delivery, Product Marketing, channels, segments and categories.
•Technology and Product leadership team
•Product, marketing, segment and regional leaders