Global Financial Services - Global Account Manager Lead

Lambeth, UK
Closing date
29 Sep 2020

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Technology & New Media
Contract Type
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AWS is seeking a world-class professional to manage our global customer relationship with a globally significant institution based in London with global coverage responsibilities.The Lead Global Account Manager will be responsible for providing global business leadership and management of global customer relationship and the core account team. The role will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources globally, as well as manage a team of direct reports.The Lead Global Account Manager will execute the CXO relationship strategy, including engaging with AWS senior leadership team for executive sponsorship, coordinating executive business reviews, and maintaining customer satisfaction.Responsibilities· The Global Account Manager is responsible for teaming with the customer's board, IT, digital and cloud leaders to build strategic relationships globally. Articulating a clear vision and generating enthusiasm, while impacting all business groups. Responsible for working at the most strategic level within the customer and implementing a broad strategy for earning customer adoption, acceptance and service implementation.· The Global Account Manager will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, and Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes line management responsibility.· Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.Basic qualifications· Must have experience working with a large Global FSI organizations as lead Account and Relationship Manager.· Excellent interpersonal, verbal and written communication, analytical and presentation skills are required.· People manager experience in a matrix organization.· Candidate must possess demonstrated decision making, problem solving, and negotiating skills.Preferred qualification · Experience as the primary global account manager for a global federated enterprise working with multiple business units and influencing governance and policy is a plus.· Experience with cloud products and services relevant to Financial Services companies· A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and significant enterprise experience in large global accounts is preferred.· Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across AWS and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations.· A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS) would be preferred but not required.
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