Technical Account Manager - Advertising API

Lambeth, UK
Closing date
29 Sep 2020

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Technology & New Media
Contract Type
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Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our business is growing fast, and is highly visible to senior leadership.The Technical Account Manager will be responsible for leading major efforts integrating Amazon's Advertising API offering with external advertising applications. You will develop and grow relationships with external partners based in EU (direct advertisers, agencies and 3rd party solution providers) and their developer teams and gain a strong understanding of their business, product, and strategy. You will also work very closely with our Engineering, Product and Partner Development teams to ensure that our APIs fulfill the needs of our external partners. Furthermore, you will work with our external partners to ensure the right integration of our advertising offering into their platform. Our group functions as a start-up within Amazon, and offers a creative, fast paced, entrepreneurial work environment where you'll be at the center of Amazon innovation. You will have a direct impact on your customers by making it easy and efficient for merchants to advertise their products, increase sales and promote their brands through Amazon advertising.The ideal candidate has deep experience in advertising solutions as a technical account manager, sales engineer or technical consultant and has understanding of product/advertising feeds, and a keen sense for a great customer experience and how to measure improvements against it. They have the ability engage with external customers to discover the true requirements underlying feature requests, can separate the signal from the noise, recommend alternative technical and business approaches to come up with creative and optimal solutions for partners and for Amazon. This role is an opportunity to make a significant impact on the future vision for Amazon sponsored ads.Key Responsibilities:· Provide solutions to product and API-related questions raised through partner engagements· Collaborate with Partner Development Managers to deliver customized technical presentations and product demonstrations to partners· Identify key product architecture components, propose and help partners build solutions that unblock integrations· Act as a conduit between product/engineering and partners, influencing the product roadmap by identifying and informing on regional insights, challenges and strategic opportunities and helping Amazon to build a global product that meets partner needsBasic qualifications· Bachelor's Degree· Demonstrated experience and success leading impactful, cross-functional projects· Customer engagement experience with strategic partners· 3+ years of experience in Online advertising· Ability to quickly adapt to changing priorities and generate innovative solutions· Excellent verbal and written communication skills· Strong business acumen and technical vision· Ability to handle multiple competing priorities in a fast-paced environment· B.S. in a technical discipline or equivalent experience· 3+ years of experience as partner/sales engineer or technical consultant· Experience with delivering technical concepts to a C-level audience· Experience and knowledge of the technical, organizational and cultural challenges deploying API driven integrations· Knowledge of web and cloud technology (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs)Preferred qualification · · MBA· · Experience in bringing technology products to market in a fast-paced environment· · Relevant product management/relationship management work experience in the online industry· · Experience in ad serving, search engines, SEO/SEM· · Experience with CPC advertising and paid search marketingAmazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation#sspajobs
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