We are currently recruiting for a Pensions Technician to join the Administration Service Group in the Middlesbrough office. They will play a key role in delivering the technical support across all functions within this busy unit which deals with Public Sector Pension Schemes.
Key responsibilities & accountabilities
Build and maintain good relationships with clients
Liaison with Actuaries and Benefit Consultants on legislative matters.
Act as a focal point for all technical queries
Ensure compliance with scheme rules, industry regulations and pensions legislation
Provide expert advice and guidance
Assess complex technical pension issues and provide specialist expertise to team members and clients
Contribute to the design and development of new approaches and solutions in line with business and/or client needs
Establishes and maintain process for managing and administering sufficient quality controls
Apply and revise as required process to ensure continued accuracy and quality of calculations and external communications
Provide expert guidance and coaching to team members
Ad-hoc activities as determined by the business.
Design and presentation of training seminars and programmes to scheme members, pension's administration staff or employer's staff as required.
Production of office procedures documentation, training manuals and other documentation as required.
Attendance at various user groups as a representative of the company where required.
Liaison with system suppliers and other relevant organisations.
Raise the profile of XPS Administration in the Public Sector by contributing to local and national forums and debates.
Qualifications & Experience
Preferably educated at least to 'A' level standard
Successfully progressing CPC/DPC/RPC/APMI (or applicants deemed 'qualified by experience' would be considered).
Direct, relevant experience of the Pensions Industry.
Previous pensions administration experience of Defined Benefit (DB) schemes.
Advantageous to have experience of administering at least one of the following pension schemes: Police Pension Scheme, Firefighters Pension Scheme, and/or Local Government Pension Scheme
Skills & Knowledge
Good interpersonal skills
Good written and communication skills
Strong organisational, planning and prioritisation skills
Desire to improve standards and develop new procedures and working practices
Good commercial financial awareness
A consultative approach to the management of change
Must be able to understand and comment on complex legislation
Solid awareness of scheme rules, industry regulations, current pensions legislation and how these impact on the business and its systems
Previous experience in a pensions/financial services environment
Experience of dealing with external clients
Enthusiastic, positive, flexible approach to work and be a team player.
XPS Pensions Group is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.