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IT Support Engineer / IT Systems Engineer

Acorn Recruitment Ltd
Swansea, UK
Closing date
30 Sep 2020

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Technology & New Media
Contract Type
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We are searching for an IT Support and Systems Engineer to join our innovative organisation based in Central Swansea. You would be joining the team during a period in which we are investing heavily in the company to help drive business growth.

This is a hybrid role that will include day to day it support - maintaining our various systems and overall network, working to revolutionise the technology we use and implementing a new intranet system, along with some dialler management and analysis. You will be working in a fun work environment, in a cool office with a really close-knit team that is passionate about what they do.

Making the company an excellent place to work is at the heart of the company and investing in our staff through training and development is absolutely paramount to that, so if you are looking for an employer that really cares about you and your development then look no further.

Day to Day duties

* Researching and testing new technologies that will help improve the businesses processes.
* Proactively monitoring the companies entire network and providing any support or fixes when needed.
* Building a new intranet platform and working closely with other departments to implement it.
* Dialler management and analysing the data to draw conclusions.

We are looking for someone with the following:

* Some experience of managing IT networks including domain and firewall configuration and control.
* Experience of providing IT support for employees both face to face and over the phone and email.
* Any experience working with intranet systems or at least being self-motivated and autonomous enough to figure it out yourself.
* Some exposure to dialler management and analysis would be nice to have.

This is a great opportunity to join a market leading company. If you are an experienced it support engineer with the desire to further develop your skills and feel your experience would make you suitable for the role then please APPLY TODAY.

Acorn Recruitment acts as an employment agency for permanent recruitment.
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