Retail and Internet Operations Manager

Billings and Edmonds
Harrow, UK
Closing date
24 Sep 2020

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Contract Type
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Retail and Internet Operations Manager

We are a multi-channel school uniform retailer

This is an exciting opportunity to join our professional and dynamic team in a senior role involving responsibility across a diverse range of areas. You need to be someone who can lead by example and have an eye for detail and plenty of energy.

This senior position is based at our Harrow store and the successful candidate will have responsibility for the operation of the retail shop and the internet sales. This is a demanding role as we operate within a complex and niche sector and our clients are very discerning.

We are looking for a candidate that can shape and improve the operational performance of this store.

Our Values

B&E was established in 1896, an underlying ethos of service and quality remain the key focus of the business. All our staff follow our mission and values; a tradition of offering first class service within a specialist retail sector.

The company

We are a specialist retail school uniform company operating 7 shops across London, Berkshire, Kent, Brighton and Bath. We work with over 40 prominent UK Schools, including Harrow School and Eton College.

B&E is an award winning uniform outfitter, with our first trading location being on Princes Street off Hanover Square. We have been the outfitter to generations of Royalty, including Princes William and Harry.

Key activities for the role are:

Management of our Harrow retail shop and all areas within the site, including several stock rooms (45-47 High Street, Harrow on the Hill)

Retail sales delivery and organizing sales events off site at Schools

Internet sales delivery

Stock control and management

Storage of stock and stock movements within our various sites

Merchandising, offering ideas and implementation

Maintain systems for ensuring consistently high operational standards

Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement

Maintain a high level of communication across all staff

Keep up to date with all school uniform information and in store information

Help with recruitment when needed

Facilitates training courses to develop knowledge and skills of all staff and in particular seasonal staff

The candidate

You will have at least eight year's experience in the retail clothing sector, with at least three years as a manager

Have ability to communicate clearly with all stakeholders

Have a positive outlook on all challenges that arise

Must be disciplined and well organized

Be able to manage multiple projects on the go and communicate at all levels

Have a proven track record of performance and clearly demonstrate where you have delivered value

Be someone who is a rock of reliability

Be proficient with systems such as Sales Order Processing, Purchasing, EPOS, Excel, and our cloud based e commerce platform

Reflect the B&E brand

Based in Harrow on the Hill, London

This opportunity will allow the right candidate to develop their career aspirations as they work closely with the Directors.

The benefits:

Holiday allowance of 20 days per year (plus bank holidays)

Discretionary annual bonus

Staff discount

Company pension scheme

Staff car park at Harrow

Salary £30,000 to £34,000 neg.

Please send a covering email together with your CV to: Ranjan Kumar.

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