Job title: Technical Analyst (STEM degree with IT experience)
Salary: Basic salary of £22,000
Sector: IT software
An entrepreneurial, pioneering organisation that provides legal software to law firms nationwide, our client are looking to expand their presence further with the addition of driven STEM graduates! As a Technical Analyst, you'll be joining a company that makes a real investment in their employees!
Based between either the business' offices, client site or your home, a successful applicant will adopt a warm and consultative approach as they offer informative and useful technical support on the usage of the business' products. As such, confidence is key, with the role suiting a proactive and technically-minded individual that is comfortable communicating to a wide array of customers across the UK.
The successful candidate will enjoy a superb graduate package! A welcoming culture with regular socials, lucrative bonus schemes and the opportunity to shape your own progression are all made available to the successful candidate!
Benefits/What you get:
A competitive basic salary of £22,000
Increasing autonomy as you become more acquainted with the role
Warm and inclusive work environment that includes a plethora of social events
Excellent scope for progression
Full, bespoke training
Learn about the product range, company services and marketplace they operate in
Provide thorough and accurate tech support to clients utilising the business' products
Stay in regular contact with customers post-sale to ensure that any possible issues and problems are resolved
Manage the day to day processes for delivering exceptional technical support and customer care
Liaise regularly with the technical team to ensure the hosted services are administered and equipment is installed correctly at client site
Educated to degree level in a STEM related discipline (Ideally with IT experience)
Discernible interest in Tech and personal development
Determined and ambitious
Excellent interpersonal and communication skills
If you require this job specification or to apply in an alternate format please visit the Pareto website