RENT ARREARS RECOVERY OFFICER

Employer
Adecco
Location
UK
Salary
Competitive
Closing date
17 Oct 2020

View more

Sector
Accountancy
Contract Type
Permanent
You need to sign in or create an account to save a job.
RENT ARREARS RECOVERY OFFICER

KINGSTON

£18-23 HOURLY RATE

MONDAY- FRIDAY, 9AM- 5PM

3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)

IMMEDIATE START

RENT ARREARS RECOVERY OFFICER'S MAIN RESPONSIBILITIES:

To assist the Finance Team Leaders & Rent Arrears Income Recovery Lead officers with all aspects of debt recovery across the full range of Council services as appropriate in accordance with agreed recovery and debt collection policies
To have the ability to learn/have specialist knowledge on the legislation, policy and guidelines for recovery enforcement for a wide range of debt types
To ensure that the Council's requirements to constrain the growth of rent arrears are met by prompt and efficient recovery actions in accordance with the pre action protocol, set procedures and good practice guidelines.
Carrying out a range of tasks associated with Housing rent collection including enforcement process.
Liaises with Customers and their Representatives, External and Internal Stakeholders to effectively resolve enquires and provide comprehensive advice and assistance in writing, and face to face.
Deals with appropriate enquiries at first point of contact and hands off to other Finance Staff in accordance with agreed processes

THE RENT ARREARS RECOVERY OFFICER MUST HAVE:

Experience demonstrating an understanding of debt collection and recovery.
Knowledge of welfare benefits and knowledge of the proposed welfare reforms and Universal Credit
A strong knowledge of Financial Exclusion and the impact it has on residents.
Experience of working in a customer- focused environment and achieving successful outcomes
Ability to build strong working relationships with People outside of their team

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert